Drafting Your Own Policies and Procedures Manual Template

Policies give us a set of guidelines to live by. Procedures give us a sense of direction on where we should go and how to go about doing our tasks. If you combine these two together, you can form a manual that will be a channel for success in your business or organization. Every

organization, whether big or small, need a policy and procedures manual in order for it to function properly.

It doesn't have to be complex at all. As simple as your manual may be, it will definitely serve its purpose for your organization.

Some people work better with a structure in mind. That is why drafting your own policies and procedures manual template is essential in the formulation of your entire manual or handbook. Here are some things you need to remember when drafting your manual template.

1. Know the essential elements of policy and procedure manual:

a. Policy statement

b. Policies / Rules /Regulations

c. Standard Operating Procedure

d. Customer Service Procedures

e. Employee Relations Policies and Procedures

These are general elements of the manual, however, you may go into detail with each aspect as you continue to draft the manual itself.

2. In making the template, you also need some facts about the business. Ask yourself these questions:

a. How long has the business been operating?

b. Who are your target customers?

c. How many employees do have?

d. What are their backgrounds?

e. What are your products and services?

These questions will help you determine headlines and sub-titles to be included in the template you are making.

3. Write clearly and simply. Do not show-off with words, instead, try to think of ways on how this policies and procedures manual template will be better understood by both administrators and employees of your company.